Escalating a Tech Issue

If you're facing any tech issues, don’t worry—send them our way, and we'll make sure they get resolved ASAP!

First, let’s try some basic troubleshooting to see if we can fix it quickly:

1. Clear Cache
2. Try reproducing the issue in an incognito window.
   
   

If the issue is still there, please email us at launchpadsupport@crewfare.com with the subject "Tech Issue + brief description."

To help us resolve your issue faster, please include as much detail as possible, such as:

• A detailed description of the issue
• Screenshots
• Recordings (if possible)
• The browser you’re using
• Any troubleshooting steps you’ve already taken
  
  

The more info you provide, the quicker we can sort things out and get you back on track!